Contact Us

Updated August 25, 2026

We welcome questions about orders, products, shipping, damaged or incorrectly supplied items, payments, refunds, privacy rights, and the policies on this website.

Information to include

For an order question, provide the order number and the email used at checkout. For a delivery concern, include the tracking number. For damage, a defect, an incorrect item, or missing contents, attach clear photographs or video of the product and packaging.

For a payment or refund inquiry, include the order number, date, and amount without sending a complete card number. For a privacy request, identify the right you want to exercise and provide information reasonably needed to verify the request.

Response timing

High-volume periods, holidays, carrier investigations, or incomplete information may delay a response. Supplying the relevant details at the start helps us investigate efficiently.