Shipping Policy

Updated August 25, 2026

This policy applies to orders placed through our store for destinations offered during checkout. Delivery options and any geographic limits are determined by the checkout for the specific order.

Processing and estimated transit

Confirmed orders are normally prepared in approximately 1–2 business days. Weekends, holidays, payment review, unusually high volume, or an address question may extend that period.

After the carrier receives the parcel, transit is estimated at about 2–4 business days. The estimate is not a guarantee; weather, carrier interruptions, access restrictions, and events outside our control can affect arrival.

Shipping charges and customer information

Free shipping applies only when a free rate appears at checkout. Customers must enter an accurate recipient name, street address, email, phone number, and any necessary delivery instructions. Once dispatch begins, corrections may not be possible.

Tracking and delivery concerns

Tracking is provided when available, although the first carrier scan can appear after the label is created. For a material delay, suspected loss, a parcel marked delivered but not found, visible damage, or a delivery restriction, contact us with the order number, checkout email, tracking number, and a description of the issue. Keep the item and packaging, and include clear photographs or video for damage. We will review the available order and carrier information and explain the next step.